Product Details - Mentdesk

Remote Access Software

Mentdesk Remote Management tool is used to enable remote access in a specific system either within the Network or out of network connected on Internet. Simply put, it allows users to remotely access a device from another device as if they are sitting in front of it. With the help of the internet and virtual connection, users can perform several tasks on the remote device including app management and troubleshoot

REMOTE CONTROL

Connect to Systems on Network or even on Internet securely without Firewall setting changes
Manage and troubleshoot endpoint systems by taking remote control with the right tools and resolve issues instantly.
Handle Systems Wake on LAN and shutdown of any individual or Bulk systems remotely and enable seamless remote assistance.
Take concurrent remote sessions
Web console management for computer and users
Logging of connections, file transfers
Computer and user grouping
User Management

REMOTE ACCESS BENEFITS

Remote access software can provide screen-sharing technology

By using screen sharing with existing computers and devices, the IT technician/ support team can provide troubleshooting solution without the physical presence.
Access to files located on devices or servers connected to the network
Accessibility rights to files and folders can be defined for different categories of users
Faster access to files enables quicker and more efficient business response
Remote access allows access to files on other devices, computers or servers connected to the network. The privilege and rights to access specific devices and folders can be defined based on business requirements.